Average Agent
Marine and Cargo Surveys
A comprehensive, turnkey service for our principals, both nationally and internationally.
The firm
Our story
Based in Montpellier, in the heart of the Occitanie region, the firm draws on almost two decades of experience in marine and transport surveys. A partner of Sedgwick Iberia since 2008.
About the firmOur services
Our areas of expertise
On-site inspection
Joint surveys at the place of delivery, in warehouses, on the quayside or on board.
Quality control
Conformity of the goods with the order and specifications.
Loading and discharge supervision
Securing, lashing, packaging and handling; irregularities recorded.
Removals
Private, corporate and government removals: damage to furniture and works of art, import and export by sea or air.
Claims coordination and management
Files monitored and validated at our head office, from opening to delivery of the report.
Private technical consultancy
Independent technical opinions, advice and loss prevention for shippers, carriers and businesses.
Areas of specialisation
The cargo we survey
Perishable goods
Fresh and temperature-controlled goods
Non-perishable goods
Palletised, containerised or bulk cargo
Pharmaceutical products
Medicines and healthcare products
Machinery and equipment
Industrial and agricultural machinery, precision equipment
International presence
In France and internationally
Europe, Russia, Africa, the Middle East, Asia and North America, with every file managed from our head office in Montpellier.
- Head office
- Main office
Our commitments
Independence, rigour, responsiveness
We aim to provide a service built around three priorities: responsiveness, proximity and flexibility.
Responsiveness
Responsiveness is one of our golden rules: provided we receive the necessary documents and information, we undertake to complete a file within six weeks at most. Otherwise, we will justify any additional time required.
Independence
Objective findings, established impartially with respect to all parties.
Rigour
A complete and consistent procedure: all the technical information you need in the body of the report, together with all supporting documents.
Advice and prevention
As field-based technicians, and because many losses stem from a lack of knowledge of transport rules and methods, we consider it our duty to provide advice and loss prevention to your insureds as well as to our clients.
Confidentiality
Strict confidentiality regarding the files and information entrusted to us.