Privacy policy

This translation is provided for information only. In the event of any discrepancy, the French version prevails.

Data controller

SARL EXPERTEAM SURVEYS, 100, Avenue d'Occitanie, 34090 Montpellier, France

Data collected

We only collect the data you enter in the contact and instruction forms: name, company, contact details, role, claim references and information about the loss.

Purposes and legal basis

This data is used solely to respond to your request and, where applicable, to organise and carry out the survey. Processing is based on the consent you give when submitting the form and on steps taken at your request prior to entering into a contract.

Recipients

The data is intended solely for EXPERTEAM SURVEYS staff. It may be shared with the surveyors working on a file you entrust to us, in France or abroad, strictly as required for the assignment. It is never sold or transferred to third parties.

Retention period

Contact requests are kept for a maximum of three years after the last exchange. Data relating to an assignment is kept for as long as the file and the related legal obligations require.

Hosting

The website is hosted by IONOS SARL within the European Union.

Cookies

This website does not use any analytics, advertising or social media cookies and does not set any tracker requiring consent. Fonts are hosted on our own server.

Your rights

You have the right to access, rectify and erase your data, to restrict or object to its processing and to data portability, as well as the right to withdraw your consent at any time. To exercise these rights, write to us at our registered office address or use the contact form on this website. You may also lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).